Customer Service / Sales Co-Ordinator (Fixed Term Contract)

LCA Lights, Camera, Action Ltd is a leading supplier of a wide range of professional lighting and grip equipment to the TV and Film industries; working with renowned rental houses, studios, DoP’s, gaffers and lighting technicians around the world. Based in Greenford we have been supplying the industry since 1999.

 

We are looking for a Customer Service/ Sales Co-Ordinator to offer support to our sales staff in our Greenford office; for a fixed term of 6 months initially but could develop into a permanent position for the right person.

You will need to be a starter finisher, be able to work as part of a team, be self-motivated and have a good attention to detail. A positive ‘can do’ approach is as important as the ability to work in a busy and demanding environment.

 

Duties

  • Assist the sales team and our customers, by providing accurate pricing (quotations) on products in a timely and professional manner
  • Deal with customer enquiries either via the telephone or emails
  • Assist the sales team in fulfilling requests for various samples, literature etc. to be sent to customers
  • Monitor our Quotes Inbox, printing all relevant emails and preparing paperwork required to put a Quotation/Estimate together
  • All aspects of Quotation from receiving a brief to recording the task on our CRM system
  • Assist the Sales Team with anything else that might improve work efficiencies
  • Support/cover the order management process when required

 

Experience & Skills

  • Proven track record of delivering first class customer service
  • A good work ethic
  • be aware of time critical service
  • Have goodinterpersonal skills and be able to work within a team
  • a good general level of literacy, numeracy and computer skills are essential for this role

 

Please apply either via email careers@lcauk.com or in writing with a current CV to:

Human Resources Department,
Centauri House, Hillbottom Rd,
High Wycombe, Bucks, HP12 4HQ

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